Welcome to olono.in (the "Website"). This Website is owned and operated by OLOONO ENTERPRISES LLP under the brand name Olono ("Olono", "we", "us", or "our").

These Terms of Service ("Terms") govern your access to and use of our Website, products, services, content, and any purchases made through the Website.

By accessing, browsing, or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. Eligibility

You must be at least 18 years old or accessing the Website under the supervision of a parent or legal guardian.

By using this Website, you represent and warrant that you have the legal capacity to enter into binding agreements under applicable laws.

2. Account Registration

You may browse and purchase products as a guest or by creating an account.

If you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of your login credentials
• Accept responsibility for all activities conducted under your account

Olono reserves the right to suspend or terminate any account that contains false, misleading, or incomplete information.

3. Acceptable Use

You agree to use the Website only for lawful purposes.

You shall not:

• Violate any applicable laws or regulations
• Use the Website for fraudulent purposes
• Attempt to gain unauthorized access to our systems
• Disrupt or interfere with the Website's functionality or security
• Upload or transmit malicious code, viruses, or harmful software
• Use automated tools to scrape, copy, or extract Website data without permission

We reserve the right to restrict or terminate access to users who violate these Terms.

4. Product Information

We strive to ensure that product descriptions, pricing, images, and specifications are accurate.

However:

• Product colours may vary slightly depending on screen settings and device displays
• Minor variations in fabric, print placement, stitching, or finishing may occur
• Product availability is subject to change without notice

Olono reserves the right to correct errors, inaccuracies, or omissions and to update information at any time without prior notice.

5. Pricing & Payments

All prices displayed on the Website are listed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

• Modify pricing at any time
• Correct pricing errors
• Refuse or cancel orders affected by pricing inaccuracies

Payments must be completed through the payment methods offered on the Website.

Orders will only be processed after successful payment authorization or confirmation.

6. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

• Product unavailability
• Suspected fraudulent activity
• Incorrect pricing
• Incomplete customer information
• Violation of these Terms

If an order is cancelled after payment has been received, any eligible refund will be processed in accordance with our Return & Exchange Policy.

7. Shipping & Delivery

Delivery timelines provided on the Website are estimates and may vary based on location, courier operations, weather conditions, public holidays, or other circumstances beyond our control.

While we strive to ensure timely delivery, Olono shall not be liable for delays caused by third-party logistics providers.

Risk and ownership of products pass to the customer upon successful delivery.

8. Returns, Exchanges & Store Credit

Returns, exchanges, cancellations, and store credits are governed by our Return & Exchange Policy available on the Website.

By placing an order, you acknowledge that you have read and accepted the Return & Exchange Policy.

9. Intellectual Property

All content on the Website, including but not limited to:

• Logos
• Brand names
• Product designs
• Graphics
• Images
• Videos
• Text
• Website design
• Marketing materials

are the exclusive property of Olono and/or its licensors and are protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, display, sell, or exploit any Website content without our prior written consent.

10. User Content & Reviews

If you submit reviews, testimonials, photographs, comments, feedback, or other content to Olono, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, publish, modify, display, and distribute such content for marketing, promotional, and business purposes.

You agree not to submit content that:

• Is false or misleading
• Is defamatory, abusive, or offensive
• Violates any law
• Infringes upon the rights of any third party

We reserve the right to remove any content at our sole discretion.

11. Promotional Campaigns & Discount Codes

From time to time, Olono may offer promotional discounts, coupon codes, sale events, or special offers.

Unless otherwise stated:

• Promotions cannot be combined with other offers
• Promotional offers may be withdrawn at any time
• Products purchased during sale periods may not be eligible for return or exchange, as specified in our Return & Exchange Policy

Olono reserves the right to cancel any order where promotional codes have been misused or applied contrary to the intended offer terms.

12. Disclaimer of Warranties

The Website and all products and services are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, Olono disclaims all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted, error-free, or secure operation of the Website.

13. Limitation of Liability

To the fullest extent permitted by law, Olono, its directors, partners, employees, affiliates, suppliers, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of the Website
• Inability to access the Website
• Purchase or use of products
• Delays in delivery
• Website errors or interruptions

In all circumstances, our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless Olono, OLOONO ENTERPRISES LLP, its affiliates, partners, employees, and service providers from any claims, damages, liabilities, costs, or expenses arising out of:

• Your breach of these Terms
• Your misuse of the Website
• Your violation of any applicable law or third-party rights

15. Privacy

Your use of the Website is also governed by our Privacy Policy.

By using the Website, you consent to the collection and use of information as described in the Privacy Policy.

16. Changes to These Terms

We reserve the right to modify or update these Terms at any time.

Any changes will become effective immediately upon publication on the Website.

Your continued use of the Website following such changes constitutes acceptance of the revised Terms.

17. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the Website, or any purchase made through the Website shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

18. Contact Information

For any questions regarding these Terms of Service, please contact:

OLOONO ENTERPRISES LLP
(Operating under the brand name Olono)

Email: support@olono.in

Website: https://olono.in